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Author Archives: Vineesh Mohan

About Vineesh Mohan

A Technical Support specialist with strong customer service and good communication skills. I live in the city of Cochin, which known as the Queen of Arabian Sea.

How to solve HTTP Error 503. The service is unavailable error on Plesk

A website hosted on Plesk server was showing below error: When checked the logs available in Plesk control panel at Domains > Domain.com > Logs, there are no errors found. The real cause of the error was ‘IIS application pool


How to run Python scripts in cPanel

In this article, I describes about creating a Python test script via cPanel. You can follow below steps to do this. 1. Log in to your cPanel Control Panel 2. Click on ‘File Manager‘ under ‘FILES‘ section. Python script can


How to modify expiry date of a Subscription in Plesk Control Panel

If you want to change a subscription’s expiration date, follow below steps: 1. Login to your Plesk Reseller Panel. 2. Click on “Subscriptions” 3. Then click on a Subscription name from the list 4. Click on ‘Customize‘ Scroll down to


How to check your Disk Space Usage in cPanel

Your disk space usage is the total sum of all data in your account including websites files, MySQL databases and e-mail messages. This article describes about how to check Disk Space Usage in your cPanel. First thing you need to


How to fix Mail Error 503 valid RCPT command must precede DATA

One of our customer configured his email on Microsoft Outlook. When he sends email to any users, all emails bouncing back with below error: From: System Administrator Sent: 29 July, 2018 1:05 PM To: sales Subject: Undeliverable: test mail Your


How to create an Email Filter in Webmail

This tutorial will show you how to create an Email Filter in Webmail. This is userful for cPanel Hosting Clients who uses Webmail. Email filters allow you to perform a specific task such as sending a particular emails with specific


How to enable Remote API ability option for a Reseller in Plesk.

A test connection to Plesk from my WHMCS failed and got below error: FAILED: Error code: 0. Error message: Unable to find appropriate manager for this version of Panel. Plesk should be at least 8.0 version. When I searched in


How to install Simple Screen Recorder on Ubuntu

Screen Recorder applications are useful for the persons who create demos, how to tutorials etc. Simple Screen Recorder (SSR), an open-source feature-rich screen recorder provides us a fast and efficient way to record your system’s screen. To install it, follow


How to suspend an Email Account in cPanel

Earlier, when a cPanel hosting account or email is compromised and sending out spam emails, the system administrator or reseller are forced to suspended the entire hosting account instead of the affected email user. But now cPanel provides us an


How to do a Domain Forwarding in Domain Control Panel

Domain Forwarding Service is provided free when you purchase any domain name through HostOnNet Web Solutions. Find below the steps about forwarding/redirecting your domain name to another url/website. This is applicable only for the domain names registered with us. First