There are number of reasons that may cause you can not able to read emails. The most common reasons are:
* Username is incorrent. Most email clients only suggest the first part of the email address (user instead of email@example.com) as the username, while our email servers require the full email address to be used as the username.
* Using SSL on non-SSL ports. If you want to use SSL for your incoming emails – make sure you are using one of the following ports:
POP3 (SSL): 995
IMAP (SSL): 993
* Wrong ports (non-SSL). If you are not using SSL – make sure you are using one of the following ports:
* Wrong host/server name. Make sure you are using the correct server for incoming emails. In most cases you can use mail.yourdomain.com (where yourdomain.com is your domain name).