HostOnNet Blog

Spam Support Tickets in WHMCS

I was getting a lot of spam tickets in my WHMCS Support Ticket System.

When I checked the settings (in WHMCS under Setup > General Settings > Security tab), Captcha Type is set to reCAPTCHA (Google’s reCAPTCHA system), but the ‘Captcha Form Protection‘ was set as ‘Always Off‘.

whmcs-security-1

I’ve set the same as ‘Always on‘.

Now the spam issue has been resolved.


About Vineesh Mohan

A Technical Support specialist with strong customer service and good communication skills. I live in the city of Cochin, which known as the Queen of Arabian Sea.

Posted in General, Web Hosting